Due to the ongoing Canada Post strike, we’ve made adjustments to ensure your orders continue to arrive as smoothly as possible.
While Canada Post services are disrupted, we’re continuing to ship all domestic orders using Canada Post rates, but fulfilling them via Chit Chats, our trusted alternative shipping partner.
Chit Chats does not deliver to PO Boxes, so please use a physical street address at checkout to avoid delivery issues or delays.
Chit Chats' estimated delivery times are:
Within Canada: 2–10 business days
To the U.S.: 2–14 business days
These are estimated timelines and can be affected by weather, customs, or other operational delays. For the most accurate delivery updates, please refer to the tracking information provided with your order.
Due to recent changes to the de minimis threshold, we had temporarily paused shipments to the U.S. We’re now resuming shipments of vinyl, CDs, and cassette tapes, which are classified as “Informational Materials” under U.S. customs regulations. This category is exempt from duties and tariffs, allowing us to ship these items without additional import fees.
We are not currently shipping merchandise or non-media goods to the United States.Deliveries to the U.S. may also take longer than usual due to extended customs clearance times.